IT Support Plans

Fixed fee support plans provide a fully managed support solution at a lower cost. Save money on ad-hoc (pay as you go) support fees today.

Contact Us

Fully Featured IT Support Plans

Our comprehensive IT support plans provide premium IT support at a predictable price. If you’re tired of systems constantly failing and paying emergency call out fees, then one of our IT support plans is perfect for your business.

Tech Tidy Consulting Laptop With Code
Tech Tidy Consulting Group Around Desktop

Our IT Support Plans Can Include:

  • Remote support.
  • Onsite support.
  • Technical support for Windows & Mac Operating Systems.
  • 24/7 hardware health monitoring.
  • 24/7 asset tracking.
  • 24/7 patch management.
  • Management of all your online services.
  • Access to our core management system for your business, this includes all username and passwords – we are fully transparent with all our record keeping.

Benefits Of A Fixed Price Support Plan:

  • Same cost each month ensures no bill shock.
  • Quick support, with our focus on fast turnaround.
  • Latest technology provided with newest features.
  • Security and peace of mind for your network and business.
  • Technical support for Windows & Mac Operating Systems.
  • Expert advice whenever you need it.
  • Fixed cost covers all support requests regardless of how much support is required.

Why Choose TechTidy Consulting For Managed IT Services in Brisbane?

Brisbane Managed IT Logo

Brisbane Based Managed IT

TechTidy Consulting is a Brisbane based IT provider with years of experience. Our clients tell us that our speedy response and friendly, helpful support is vital to their business.
Cloud Small Business Specialist Logo

Small Business Specialists

TechTidy Consulting specialises in IT services for small business throughout Brisbane and Australia. We will use technology to strengthen your business, while keeping costs low.
Personalised & Friendly Cloud Services Logo

Personalised & Friendly

We understand that every business is different. That’s why we work with you to develop a tailor made solution for your business. We don’t offer a one-size-fits-all product or approach.
With a focus on building long-term customer relationships, TechTidy Consulting can be relied upon to keep your IT systems up and running.

IT Support FAQ’s

What should I look for when choosing an IT Support provider?

When choosing an IT Support provider, you should look for:

  • Experience

    Your provider should be knowledgeable about the latest IT best practices, trends and be able to complete a full IT audit so you know where your business stands technically.

  • Upfront pricing

    You should know how much you’re going to pay for IT in your business to be able to budget accordingly.

  • Remote support

    Get quick support when you need it over the phone or via remote desktop services.

  • Onsite support

    If you have dedicated hardware such as servers or other technical equipment, onsite support is a must

  • 24/7 monitoring

    Ensuring your business is always up and running and catch issues before they become a problem with 24/7 monitoring.

  • Friendly team

    A team of consultants you can trust with your business IT environment.

How quickly can I get support for my business?

Straight away. We talk with you over the phone or book a meeting to find out what your IT goals and needs are. We then perform an IT audit and develop an IT support plan to suit your business.

Is it easy to change IT support providers?

Absolutely! Changing IT providers can seem scary, but our personal and friendly team take care of everything.

Our business is not in Brisbane, can you still help?

Yes, we provide onsite and remote support for most locations around Australia, to ensure your business operates smoothly.

Are calls for IT support included in my plan?
Of course! All of your fixed price plans include over the phone support to keep your costs low and manageable.
Do you monitor my business network as part of my support plan?

Yes we do, to ensure everything operates as it should.

Are your IT support plans affordable and flexible?

Yes, with numerous options and services, we work with you to develop a solution that suits your business. Contact us to find out how we can help keep your IT costs low and improvise your day-to-day productivity.

IT SUPPORT Quote

Contact TechTidy Consulting on 1300 111 233 to find out how small business IT specialists can improve your IT systems.

Contact Us