TechTidy - Brisbane Small Business IT Services & Support

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Slide 1 – Small Business IT Specialists – TechTidy_compressed

TechTidy – Remote Onsite Support_compressed

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Setup

Needing help with the setup of your small business?
We can provide setup services for your:

Computers, server and network.
Domain name.
Website and hosting.
Logo and branding.
Email and file system.
Backup & disaster recovery (onsite & offsite).
VOIP phone system.
Security system.

Security

Security is a concern for all small businesses.

We can audit and enhance the security of your small business network to ensure it remains up to date and secure.

With the rise of ransom-ware, it has never been more important to ensure your business is secure.

Support

We offer quick remote technical support using TeamViewer and onsite technical support when required.

Do you have someone to call when things don’t work or run slow?

We are responsive and will keep you updated with everything we do and can liaise with third parties on your behalf.

Mobility

Does your small business operate from multiple sites?

Do you have people that work remotely?

We will make sure your small business is using the best technology to suit your business needs.

Website and Branding Services

Get your small business found online! Whether you have a website or need a website for your small business we can help.

We offer a range of web development and branding services to cater for small businesses, click the heading to find out more.

Optimisation

Is your computer system not keeping up with your small business? Are you finding staff are waiting for things to load?

We can review the bottlenecks and provide you with a detailed assessment, to ensure your small business technology is efficient and productive.

Setup

Needing help with the setup of your small business?

We can provide setup services for your:

Computers, server and network.
Domain name.
Website and hosting.
Logo and branding.
Email and file system.
Backup & disaster recovery (onsite & offsite).
VOIP phone system.
Security system.

Security

Security is a concern for all small businesses.

We can audit and enhance the security of your small business network to ensure it remains up to date and secure.

With the rise of ransom-ware, it has never been more important to ensure your business is secure.

Support

We offer quick remote technical support using TeamViewer and onsite technical support when required.

Do you have someone to call when things don’t work or run slow?

We are responsive and will keep you updated with everything we do and can liaise with third parties on your behalf.

Website Services

Get your small business found online! Whether you have a website or need a website for your small business we can help.

We offer a range of web development and branding services to cater for small businesses, click the heading to find out more.

Mobility

Does your small business operate from multiple sites?

Do you have people that work remotely?

We will make sure your small business is using the best technology to suit your business needs.

Optimisation

Is your computer system not keeping up with your small business? Are you finding staff are waiting for things to load?

We can review the bottlenecks and provide you with a detailed assessment, to ensure your small business technology is efficient and productive.

Our Customers

Klaudija Tsin - Director @ Centric Law (Camp Hill, QLD)

“I highly recommend TechTidy. They have sorted out my IT issues in lightning speed. Someone is always available to help and assist and they do so quickly and efficiently. I would recommend TechTidy to anyone looking for approachable, friendly and efficient persons to help them with their IT needs.”

Kim Frederiks - Owner @ Home Rentals Queensland (Capalaba, QLD)

“We had problems with our emails and my current IT provider was nowhere to be seen. Googled and found TechTidy and problem was fixed within 30 mins. We have now changed to TechTidy for all my IT and deal with Matthew who provides great service with immediate results. Also provides recommendations for future growth and needs of our systems.”

Michelle Rogers – Director @ Inspire Health Therapies (Mitchelton, QLD)

“I have been using TechTidy at Inspire Health Therapies for several months now after being recommended by a friend and I only wish I had found them earlier. I think they are amazing. They have fantastic customer service, always friendly, fast and efficient in all the work that they do as well as very flexible to your needs. I feel so much better in my business knowing that I have TechTidy to support my IT and computer needs. I would highly recommend TechTidy without any hesitation at all.”

Dirk Treasure – CEO @ Chrysos Corporation (Urrbrae, SA)

TechTidy Consulting has been a pleasure to work with, they assisted our company in setting up our initial IT systems. TechTidy were able to provide good recommendations for a solution tailored to our needs and were happy to execute this in a staged approach to suit our budget and cashflow timing. At the time of writing, TechTidy provide us with general IT support, data backup services and advice to the company as we continue to grow.

Paul Young - Director @ Baron Partners Ltd (Sydney, NSW)

“I have dealt with Matt at TechTidy for 10 years both for my business and my home (with 4 digital age children). I can not recommend him highly enough he gets the job done quickly and efficiently and uses common sense and the simplest solution. He is totally reliable and true to his word.”

Lisa Boswell - Manager @ Weriton Properties (Sydney, NSW)

“I have known Matt Fleming from TechTidy for about 9 years. I know that if I need his help to resolve an IT issue, he will sort out the problem quicker than any other IT people I’ve used. I don’t know what it is, but he always just seems to know what to do. It’s money well spent to get Matt to assist.”

Google Reviews

TechTidy has provided the perfect IT solutions for our new small business. Matt is an expert in the field and is very personable. He very quickly understood our business needs and was able to advise on the best IT infrastructure for our business. He has sourced and procured top quality hardware on our behalf and delivered everything in a very short timeframe. We feel confident having TechTidy as our ongoing IT provider and IT support.

Heidi Dredge

03:49 16 Nov 17

I have been using TechTidy at Inspire Health Therapies for several months now after being recommended by a friend and I only wish I had found them earlier. I think they are amazing. They have fantastic customer service, always friendly, fast and efficient in all the work that they do as well as very flexible to your needs. I feel so much better in my business knowing that I have TechTidy to support my IT and computer needs. I would highly recommend TechTidy without any hesitation at all.

Inspire Health Therapies

02:44 01 Oct 17

I highly recommend TechTidy. They have sorted out my IT issues in lightning speed. Someone is always available to help and assist and they do so quickly and efficiently. I would recommend TechTidy to anyone looking for approachable, friendly and efficient persons to help them with their IT needs.

Klaudija Tsin

05:12 22 Sep 17

Matt has been absolutely amazing from the first point of contact to continual support. Very reasonable price for services, quick responses to questions throughout the duration of engagement. Customer service is of A grade standards, if he is unable to assist he will refer to any relevant contacts that may assist further. Matt goes above and beyond to assist, there is no pressure or constant nagging for a response from a customers point of view. If you want exceptional service I would highly reccomend Tech Tidy Consulting!! Friendly approach, great support and someone who actually listens and caters to your requirements. You will not be disappointed! I am pro supporting small local businesses but Tech Tidy Consulting definitely exceeded any expectations I may have had. Thank you for all your help Matt!

Edwina Yee

12:25 18 Jul 17

As consulting engineers, we have a reasonably good understanding of computers and how they work. Recently however we have found that rates of change of both computer hardware and software have become so rapid that it is now almost impossible to keep up with the changes and effectively run our business at the same time. With TechTidy now providing on-site and off-site support for both hardware and software, any problems are typically resolved in minutes instead of hours. They have excellent procedures which allows them to provide a very cost effective service.

Allan Cockerell

08:06 22 Jun 17

Dirk Treasure

08:29 25 Sep 17

We contacted TechTidy to assist with the IT set up of our small business. Matt was very prompt in responding to my initial inquiry and has since proven very easy to deal with and understand. He goes the extra mile to find solutions that best fit the customer. I am glad we have engaged the services of Matt and TechTidy!

Melissa Botha

05:48 07 Dec 17

I can't recommend Matt and his team highly enough. I needed urgent IT assistance and within a couple of hours Matt had responded to my online request. He then stayed on the phone with me and rectified all my issues then and there. After dealing with a sub par IT business previously I am so grateful to have come across TechTidy. The customer service is outstanding and I look forward to continuing work with them.

Naomi lean

22:07 30 Jan 18

Matt and the team at Tech Tidy have been invaluable in looking after all of my tech needs whilst setting up a new business. I have absolutely no knowledge when it comes to anything tech and Tech Tidy has guided me through the process in a friendly and professional way. Cannot recommend these guys enough.

Mitch Cunningham

00:51 29 Mar 18

Matt puts in 100% in providing technical support and advice with cost effective solutions.

Odette Kelly

23:52 03 Apr 18

Kevin and TechTidy were fantastic in helping me diagnose and solve my website and email issues AND also understand what was wrong. Excellent communication throughout and a very reasonable price. Highly recommend!

Ash Ashless

06:57 05 Apr 18

TechTidy overhauled our entire server and networking infrastructure, we now have all critical data backed up offsite and have a system which is pro-actively maintained. They provide a responsive and reliable service for all our IT systems. We highly recommend them to other businesses looking for IT management services. Stefan Murphy - Great Boulder Resources

Stefan Murphy

06:39 17 Apr 18

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Google Rating

5.0

TechTidy Consulting

5.0

Heidi Dredge

03:49 16 Nov 17

Inspire Health Therapies

02:44 01 Oct 17

Klaudija Tsin

05:12 22 Sep 17

Edwina Yee

12:25 18 Jul 17

Allan Cockerell

08:06 22 Jun 17

Dirk Treasure

08:29 25 Sep 17

Melissa Botha

05:48 07 Dec 17

Naomi lean

22:07 30 Jan 18

Mitch Cunningham

00:51 29 Mar 18

Odette Kelly

23:52 03 Apr 18

Matt puts in 100% in providing technical support and advice with cost effective solutions.

Ash Ashless

06:57 05 Apr 18

Stefan Murphy

06:39 17 Apr 18

See All Reviews

See All Our Reviews

Enjoy Complete Peace Of Mind

Quick Support

Provided for Windows & Mac.

Up To Date

All our packages include the very latest in features and security.

Expert Advice

You can rely on us for the right advice for your small business.

Friendly Service

Only For Small Business

Experience

We have over 10 years experience in the IT Industry.

We are continually testing the latest trends to ensure you get the very best of what is current.

We don’t promote any technologies we haven’t trialled ourselves.

Flexible Pricing

All small businesses love flexibility. We offer a pay as you go service, with no contract or minimum term.

We do work for all kinds of small businesses, including not for profit organisations.

Speak to us, to see how we can start improving your small business network.

Same Day Resolution

We are so proactive that most issues are solved same day or before the customer is even aware they have occurred.

With our health monitoring software and alerting systems we are able to fix issues before they become a headache.

Managing a small business can become stressful without the right IT support.

Serious Security

All data stored at TechTidy is encrypted, protected and backed up regularly.

Multi factor authentication is used for all account logins.

All emails sent by TechTidy are digitally signed and secure.

We promote the same practices for all our customers.

All in the detail

We thoroughly document all of our customer’s sites – this information is kept in our encrypted management system, which we provide each customer access to.

This is the backbone of our business and is proactively maintained, so you can be sure we will always have the correct details on hand for your small business.

We operate a paperless system so your information will always be kept secure.

Lightning Fast

We value our customers and we know how quickly support can be required, this is why we pride ourselves on delivering a fast response.

Simply pickup the phone and call to speak with us, send us an email or engage us through social media – we are always online.

We have several ways of getting in touch with us, just pick the one which suits you best.